A recent survey by the Pew Research Center revealed that Americans are concerned about the use of artificial intelligence (AI) in hiring and evaluating workers.
The survey showed that many Americans believe that AI can make hiring more efficient and impartial. However, there is a significant concern about accuracy and privacy in the use of AI.
The impact of artificial intelligence on recruitment and evaluation
According to the reconnaissance62% of respondents believe that the use of artificial intelligence in the workplace will greatly affect workers in the next 20 years. However, 28% of respondents believe that using technology will affect them personally greatly. Notably, 15% of them believe that “artificial intelligence will do more harm than help”.
On the potential impact of AI on workers, nearly a third of Americans are divided. About 32% believe that the benefits and harms will be distributed equally. Meanwhile, 22% of respondents are still considering how AI will affect workers in the long term. This indicates that there is some optimism about the potential benefits of AI. But there is also uncertainty about its impact on the workforce in the long term.
Adoption and privacy take the stage with 2023 emerging as the year of generative AI like ChatGPT. Elon Musk, CEO of Tesla, stated that “artificial intelligence will make jobs kind of useless” in 2019. Having expressed reservations about the emerging technology, the CEO is now apparently developing an AI chatbot called “TruthGPT” to compete with ChatGPT and Bard.
Regarding the use of artificial intelligence in personnel decisions, Americans tend to be more opposed than favored in a Pew Research Center survey. Specifically, 55% of adults reject the idea of employers using AI to analyze worker performance to decide whether to fire someone, while only 14% support it. In addition, 47% of adults oppose using AI analysis to determine whether an employee should be promoted, while 22% support it.
However, in terms of artificial intelligence tracking the movements and behavior of workers, Americans are more opposed than supportive. The survey stated that the majority (38%) oppose the use of technology to track workers’ movements, the time they spend at their desks, and monitor their computer activities.
Concerns about privacy and job security
at recent days Stady Conducted in India, researchers used artificial intelligence to evaluate recordings of about 630 people. A total of 111 participants with a cold or the flu were included in the study. According to reports, the technology can tell if someone is behaving ill with phonetic patterns in human speech. This may create a new standard for the workplace.
Meanwhile, a significant proportion of adults in the United States indicate that they would not be interested in applying for a job with an employer that uses artificial intelligence to assist in hiring decisions.
In fact, 66% said they wouldn’t want to apply for a job if that were the case. Most Americans do not support the use of artificial intelligence in final hiring decisions, with 71% rejecting the idea. Similarly, 41% oppose the use of artificial intelligence in reviewing job applications. These results show that people are uncomfortable with computer programs having the final say in decision-making.
The survey results reveal the potential advantages and difficulties that come with using AI in recruitment. More than half of those (53%) who see racial and ethnic bias in hiring as a problem believe that the use of AI by employers in hiring will reduce bias and unfair treatment. Meanwhile, only 13% think it will exacerbate the problem. About a third of the respondents believe that the problem will remain the same.
Addressing these concerns and ensuring that any technology is applied ethically is crucial. This is as it evolves and becomes increasingly integrated into the workplace. Especially when it affects certain industries more than others.
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