MetaCRM, a Taiwan-based Web3 CRM startup, has secured $2.5 million in a seed funding round, with Cherubic Ventures as the lead investor.

Social media services such as Discord and Telegram are generally the primary platforms for supporting Web3 clients and two-way communications. MetaCRM claims to build simplified customer relationship management (CRM) software to meet the needs of Web3 businesses and users.

Next ChatGPT integration

according to technologyMetaCRM will facilitate the creation of native blockchain analytics solutions and tools by connecting on-chain and off-chain data. It runs on the BNB chain and the Arbitrum ecosystem.

The Taiwan-based project also wants to integrate artificial intelligence (AI) chatbots like ChatGPT. CRM software aims to improve customer services by facilitating businesses in managing customer interactions, relationships, sales and marketing operations.

However, since the project is relatively new, it has no known clients or testimonials. the Official The Twitter account has 95 tweets and around 9098 followers.

But, most of the interaction is only seen in tweets about gifts rather than those about MetaCRM services.

Samir Adamin, CEO (CEO) of another Web3 CRM solution, Absolute Labs, discussed how decentralized wallets can revolutionize Web3 CRM.

Companies can use the data from the wallets for their marketing efforts by gaining insights into a user’s non-fungible token (NFT) preferences.

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